FAQs

Pet stores, dog trainers, disc dog clubs, rescues and humane societies, and online stores with their own websites. We are not accepting new Amazon, eBay, or Walmart marketplace sellers.

Fill out the short Reseller Application Form. It asks for your name, business name and type, address, email, phone, and website if you have one.

Usually about two days. Once you’re approved, we send our catalog and wholesale pricing and set up your online reseller account.

A tax ID, business license, or resale certificate (or a VAT number for European stores). Trainers, clubs, and rescues without one are welcome too: tell us about your training business, club, or organization in the application’s Note field, with a website or social media page if you have one.

We aren’t approving new Amazon, eBay, or Walmart marketplace sellers at this time. You’re welcome to sell on your own store’s website.

No. In today’s global market, exclusive territories don’t work, and we’ve found that having several resellers in an area is better for stores and customers alike. We work with many independent resellers, including several in the same country or region.

$200 for every order, including your first order and all reorders.

Wholesale pricing appears once you’re approved and logged in to your reseller account. Suggested retail prices (MSRP) are listed on every disc page.

Yes. Our MAP policy applies across all sales channels, so your margins aren’t undercut by discounters.

Log in to your reseller account and use the one-page order form. Enter quantities for each disc and color, then check out. Or contact us directly to place your order by phone at 770-751-3882 or by email at info@hyperflite.com.

To keep our wholesale prices as low as possible, we require payment in advance, before your order ships. Once you approve your order total, we accept payment by wire transfer or by Discover, MasterCard, or Visa.

Only for resellers in Georgia. We charge Georgia sales tax unless you have a valid resale certificate number on file with us.

Yes. You can mix models, formulations, and colors within your order, with no minimum quantity per item. The only minimum is $200 per order.

It’s rare, but if an item is out of stock, we’ll let you know. We can hold your order until the item is back in stock or change your order, whichever you prefer.

Yes. Contact us about pricing for large or distributor orders. Larger orders also save on shipping, since the cost per disc drops as the order grows.

Yes. We provide free samples to authorized resellers. Contact us to request them.

Most discs are available either hang-ready or in bulk, your choice. Hang-ready packaging has a fold-over header card with a peg hole and an insert inside the disc with product information and a QR code to our free Disc Dogs Rock! training guide. Competition Standard discs are sold in bulk only. Nano and Macro discs come packaged, without the insert.

No special display is needed. Our hang-ready packaging fits standard peg hooks on slatwall, pegboard, or grid wall.

Start with the K-10 disc, our best seller. It outsells the Pup disc about 3 to 1, because more dogs are that size. If your staff has time to talk with customers about whether their dog is a hard biter, the full line works well. For hands-off, self-serve sales, the more durable puncture-resistant formulations (Jawz, HyperFlex, and X-Comp) are the safest to offer.

The model is the size and shape: eight models, from the 4″ Nano disc to the 10″ Alpha disc. The formulation is the plastic: Competition Standard, Jawz, HyperFlex, X-Comp, SofFlite, and FrostBite. Jawz, HyperFlex, and X-Comp are puncture-resistant. The Discs Overview page compares them all.

Yes. Our website and every package include plenty of information for staff. If they still have questions, we’re happy to answer them by phone or email.

Yes. Every disc is made in Jasper, Georgia, USA from food-safe plastics and dyes, and designed specifically for dogs by World Champions Peter Bloeme and Jeff Perry.

No. Hyperflite discs are intended to be used for interactive play. Even our toughest Jawz discs aren’t meant to be chewed, and they don’t float.

All orders ship from our facility in Jasper, Georgia, USA. Most orders ship within five business days, and often sooner.

Shipping is based on your order’s weight or its size (volume), whichever is greater. The larger your order, the more economical shipping becomes per disc. Once we receive your order, we pack it as efficiently as possible, calculate the shipping cost, and send you the total for your approval. That’s why you aren’t charged when you place your order: payment is due in advance, once you approve the final total and before your order ships.

Domestic orders usually ship by USPS or UPS, and international orders usually ship by FedEx or UPS. If you have an account with a preferred shipper, we’re happy to use it.

Contact us if your order contains a damaged or defective disc, and we will make it right.

No. We don’t accept returns of unsold stock. If a disc arrives damaged or defective, contact us and we will make it right.

We don’t typically offer drop shipping. If you have a special situation, contact us and we’ll see what we can do.

Yes. Approved resellers can sell on their own websites, following our MAP policy. We aren’t approving new resellers to sell on Amazon, eBay, or Walmart.

Approved resellers can download product images, action photos, and Hyperflite logos for their store and website.

Yes. Approved resellers can be added to our List of Resellers so dog owners can find you. We update the list several times a year. If you don’t see your store or location listed, contact us and we’ll get it added.

Yes. Hyperflite discs are sold in 20+ countries. International orders usually ship by FedEx or UPS, or by your preferred shipper. European stores provide a VAT number before their first order. International customers are responsible for any duties and taxes.

Yes. We hot-stamp custom logos on many of our discs, with a minimum of 100 discs per order. You approve a proof before production, and orders ship F.O.B. Jasper, Georgia. See Custom Discs.

Typically about two weeks once the proof is approved and the order is paid for.

Email info@hyperflite.com or call 770-751-3882.

Hyperflite.com is our wholesale website. Dog owners can buy every Hyperflite disc at Skyhoundz.com, our official online store, or from a store on our List of Resellers.

Take the two-minute Disc Finder quiz. It recommends a disc by your dog’s size and how hard they bite.

A disc that didn’t pass our cosmetic inspection: an imperfect logo, a color variation, or a small surface blemish. They fly like the originals and are sold at a discount as Ugly Discs on Skyhoundz.com.

Download our free Disc Dogs Rock! training guide, available in 11 languages.